Sam Walton

"All of us profit from being corrected - if we're corrected in a positive way."

"Appreciate everything your associates do for the business."

"I learned this early on in the variety business: You've got to give folks responsibility, you've got to trust them, and then you've got to check on them."

"If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever."

"Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish."

"The key to success is to get out into the store and listen to what the associates have to say."

"You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient."