Peter Drucker

"We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn."

"Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'"

"Manners are the lubricating oil of an organization. It is a law of nature that two moving bodies in contact with each other create friction. This is as true for human beings as it is for inanimate objects."

"My greatest strength as a consultant is to be ignorant and ask a few questions."

"The best way to predict the future is to create it."

"The computer is a moron."

"The most important thing in communication is hearing what isn't said."

"The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications."

"The productivity of work is not the responsibility of the worker but of the manager."

"The purpose of a business is to create a customer."

"When a subject becomes totally obsolete we make it a required course."